Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of ClearPower Source's website and accounting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. About ClearPower Source

ClearPower Source is a professional accounting practice registered in England and Wales, providing bookkeeping, VAT returns, payroll, and tax advisory services to small businesses throughout the United Kingdom.

Registered Address: 42 King William Street, London EC4R 9AN, United Kingdom

3. Services Provided

We offer the following professional services:

• Bookkeeping and financial record maintenance
• VAT return preparation and submission
• Payroll processing and PAYE compliance
• Tax planning and advisory services
• Financial statements and management reports
• HMRC correspondence and representation

4. Client Responsibilities

As our client, you agree to:

• Provide accurate, complete, and timely information
• Maintain proper records and documentation
• Respond promptly to our requests for information
• Pay fees in accordance with agreed terms
• Inform us of any changes to your business or circumstances
• Review and approve work before submission to authorities

5. Professional Standards

We are committed to maintaining the highest professional standards and will:

• Perform work with professional competence and due care
• Maintain confidentiality of client information
• Act with integrity and objectivity
• Comply with applicable laws and regulations
• Maintain professional indemnity insurance

6. Fees and Payment

Our fees are based on:

• The complexity and scope of work required
• Time spent on your affairs
• The level of skill and responsibility required
• The urgency of the work

Payment terms are typically 30 days from invoice date. We reserve the right to charge interest on overdue accounts and suspend services for non-payment.

7. Confidentiality

We maintain strict confidentiality regarding all client information and will not disclose your affairs to third parties except:

• With your explicit consent
• When required by law or regulation
• To professional advisors under confidentiality agreements
• For debt collection purposes

8. Limitation of Liability

Our liability to you is limited to:

• The amount of fees paid for the specific service
• The amount covered by our professional indemnity insurance
• Direct losses only (excluding consequential losses)

We are not liable for losses arising from:

• Incomplete or inaccurate information provided by you
• Failure to follow our advice or recommendations
• Changes in law or interpretation
• Third-party actions or omissions

9. Data Protection

We process your personal data in accordance with UK data protection law. Please see our Privacy Policy for detailed information about how we handle your data.

10. Termination

Either party may terminate our services with 30 days written notice. Upon termination:

• All outstanding fees must be paid
• We will return your records and documents
• Confidentiality obligations continue indefinitely
• We may retain copies for regulatory compliance

11. Complaints Procedure

If you have concerns about our services:

1. Contact us directly to discuss the issue
2. If unresolved, submit a formal written complaint
3. We will investigate and respond within 28 days
4. You may refer unresolved complaints to our professional body

12. Website Terms

Use of our website is subject to the following conditions:

• You must not use the site for unlawful purposes
• You must not transmit harmful or malicious code
• We may suspend access without notice
• Content is protected by copyright and other intellectual property rights

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

14. Governing Law

These Terms are governed by English law, and any disputes will be subject to the jurisdiction of the English courts.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to clients, and continued use of our services constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms, please contact us: