Privacy Policy

1. Introduction

ClearPower Source ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details (email, phone, address)
• Business information and financial data
• Communication preferences
• Website usage data and cookies

Financial Information

As an accounting service provider, we may collect and process:

• Business financial records and statements
• Tax and VAT information
• Payroll and employee data
• Bank account details for our services

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing accounting and bookkeeping services
• Processing VAT returns and tax filings
• Communicating about our services
• Complying with legal and regulatory requirements
• Improving our website and services
• Sending newsletters and marketing communications (with consent)

4. Legal Basis for Processing

Under the UK GDPR, we process your data based on:

• Contract: To perform our accounting services
• Legal Obligation: To comply with tax and financial regulations
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications and non-essential cookies

5. Data Sharing and Disclosure

We may share your information with:

• HMRC and other regulatory bodies as required by law
• Professional advisors (lawyers, auditors) under confidentiality agreements
• Cloud service providers who help us deliver our services securely
• Payment processors for billing purposes

We never sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure cloud storage solutions

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements (typically 6-7 years for financial records)
• Resolve disputes and enforce our agreements

8. Your Rights

Under UK data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Restriction: Limit how we use your data
• Withdraw consent: For marketing and non-essential cookies

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie settings or your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "last modified" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.